Before you consider your device to be defective, make sure that the problem is not caused by improper use or a low battery. A list of possible faults is given in the instructions, that are included in each package of the energizer.

Based on frequent questions from our customers, we have decided to write a procedure to ensure a quality electric fence. The tips will also help you in finding the problem with a non-functioning electric fence energizer and fix them.

Download the leaflet

If none of this helps, contact the service department or send the product for assessment to your retail seller.

• Contact service tel .: +420 730 893 827 or e-mail reklamace@dogtrace.com.