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Solving unexpected situations

Troubleshooting

  • Before you consider your device to be defected, make sure that the problem is not caused by improper use or a low battery. A list of possible faults is given in the instructions, that are included in each package of the energizer.
  • If none of this helps, contact the service department or send the product for assessment to your retail seller.
  • Contact service tel .: +420 730 893 827 or e-mail reklamace@dogtrace.com.